Home | Terms And Conditions

Terms and Conditions v1.1 Windstream's Online Billing System.

 
Use of Windstream's Online Billing System is expressly conditioned on the acceptance of the following terms and conditions which supplement Windstream's General Terms and Conditions at www.windstream.com and www.windstream.net. UNLESS YOU AGREE TO EACH OF THE FOLLOWING TERMS AND CONDITIONS, USE OF THIS BILLING SYSTEM IS STRICTLY PROHIBITED.

Age and Authorization

You represent that you are at least 18 years old. You also represent that you are the customer for the Windstream account you have requested to review, have the customer's permission to review that account, or are authorized to purchase services for or make changes to the account in question. For security reasons, Windstream may implement reasonable procedures for online billing, including but not limited to validating information provided by you. Windstream reserves the right to cancel or reject payment of bills online at any time.

Accuracy of Information

You warrant that the information that you submit to Windstream is correct and accurate. You further warrant that you are the authorized cardholder for any credit or debit card that you attempt to use.

Online Billing System

Windstream's Online Billing System is designed to provide you with an alternative method to pay for your Windstream service. The system is available to all Windstream customers.

Payments that you make through the Online Billing Website are subject to any requirements, including the due date, contained in the Windstream bill that you receive by mail or electronically. In the event of any inconsistency, the requirements and information contained in the Windstream bill shall govern the payment of your bill.

You understand that payments made through the Online Billing Website will not be immediately credited to your account and that you are responsible for the timely payment of your bill.

Electronic Billing

Users of Windstream's Online Billing System may elect to discontinue receiving their Windstream bill by mail by making appropriate selections in their user profiles. If you elect to suppress your paper bill, you agree that Windstream will provide you with any disclosures, notices or other information required in connection with your Windstream account electronically rather than in paper. You have the right to receive your Windstream bill and related disclosures in paper, and may at any time withdraw your consent to receive them electronically by making appropriate changes to your user profile. There are no fees or penalties for withdrawal of your consent.

Billing Cycles

You understand that the account information for your bill is retrieved and presented based on a monthly billing cycle. For this reason, charges and payments that have been made to your account will not appear in the Online Billing account maintenance system until your next billing cycle.

Security

The Online Billing Website is designed to provide you with a safe and secure method to pay your bill. As such, you will create a user name and password to access your online account. You agree to be responsible for maintaining the confidentiality of your user name and password.

You understand that if you disclose your user name and password to others, or if this information is learned by others, they will have access to your account online. Further, to provide services to you, Windstream maintains certain customer proprietary network information, or CPNI, that includes the types of services that you currently have or have purchased, how you use the services, and billing information for the services. Your name, address and telephone number are not CPNI. When you view your Online Billing account information, you agree that Windstream may display your CPNI. As always, Windstream will comply with its duty, under federal law, to protect the confidentiality of CPNI. If you have additional questions about CPNI, please review Windstream's Terms and Conditions and Privacy Policy at www.windstream.com and www.windstream.net.

Finally, any information that we collect or store from the Online Billing Web site is limited to what you provide to us or what others provide to us. Any information that we may share with third parties is specifically limited to validating or authorizing your payment information (i.e. credit bureaus, financial institutions, or credit card processors), subject to all applicable laws regarding the sharing of such information.

Liability

You agree to use the Online Billing System at your own risk, and assume all risk and liability that Windstream has not expressly accepted through these terms and conditions.

Disclaimer

To the extent allowed by applicable law, Windstream disclaims all express and implied warranties regarding the use of Windstream's Online Billing System, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. In no event will Windstream be liable for any punitive, direct, consequential or incidental damages, whether foreseeable or not, which may result from your use of the Online Billing System, including damages arising from third parties obtaining access to your account information.

Windstream is not responsible for, and does not endorse, the contents of, use of, or any services or products offered in any websites that may be linked to the Online Billing Web site.

Governing Law

The laws of the state identified in the billing address that you have provided to us shall govern use of the Online Billing System.

Modification

Windstream, may, at any time, modify its Online Billing System or Website, including these terms and conditions. Use of the Online Billing System will be conditioned upon the terms and conditions in force at the time of use.

No Waiver; Severability

If we do not enforce any right or remedy available under these terms and conditions, that failure is not a waiver. If any part of these terms and conditions is held invalid or unenforceable, the remainder of these terms and conditions will remain in force.

Ownership and Copyright

All design, text, and graphics, including the selection and arrangement thereof are the copyrighted property of Windstream. Permission is granted to copy and to print portions of this Web site solely for your personal, non-commercial use. Any other use, including reproduction for other purposes, is strictly prohibited.