Windstream Online Billing Security Statement

This is a secure form. Any information entered remains confidential. All required fields must be filled out to accurately process your request.

At Windstream, we understand the importance of feeling assured that your online Internet transactions are secure. Because of this, we have incorporated the following steps to maintain the security of your personal information.

Registration, User ID, and Password: The first line of defense requires that anyone accessing the computer system sign in using a specific user ID and password. The individual accessing the computer system is the only person that knows both the user ID and password which prevents other, unauthorized individuals from accessing information or data that they are not approved to access. During Windstream's Online Billing registration process, you establish a user ID and password that only you know and this helps to protect the privacy of your online Internet transactions.

Cookies: An Internet Web site can require that anyone accessing the site accept a cookie. A cookie contains a small text file that a Web site copies to your hard disk. The cookie can only be read by the Web site that placed the cookie on your hard disk. A cookie might contain information such as login or registration information and helps a Web site identify you the next time you visit. A cookie also allows a Web site to learn what information is important to you as a visitor and what information is not important to you by determining your preferences for specific Web pages within the overall Web site. Windstream's Online Billing Web site uses cookies to help identify you each time you visit.

Encryption: Encryption is the general term that describes the process of protecting Internet Web site data from being read by unauthorized individuals by transforming plain text data into an unintelligible form (ciphertext) during transmission. The protected data must be deciphered using a decryption process before it can be read. An encryption key is the code used to encrypt or decrypt the data. Whenever you enter a Web site or Web page that has an active encryption process in place, a padlock logo will appear within your Internet Web browser software. The padlock logo indicates that you are in a secure Web site or page. Windstream's Online Billing Web site uses an encryption process to protect the privacy of your online Internet transactions and you will see a padlock logo anytime you are in the Web site. This Web site is best when viewed with Internet Explorer 4.0 and above and Netscape 3.0 and above.

Secure Socket Layer (SSL): SSL is a technology developed by Netscape and adopted by vendors producing related Web software. SSL negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions. Internet Web sites that begin with "https" indicate that an SSL connection will be used. Windstream's Online Billing Web site uses SSL to protect the privacy of your online Internet transactions.

Use of Windstream's Online Billing system is subject to your acceptance of the Windstream Online Billing Terms & Conditions.